Real ai agent observability isn't a wall of dashboards you stare at — it's decision logs, staleness signals, and thresholds that only page a human when something actually needs one.
Everyone teaches building agents. Almost nobody teaches running ai agents in production — the operational discipline that separates a demo from a fleet that survives contact with reality.
A demo proves an agent can work once. Running ai agents in production means proving it works the 10,000th time, unattended, with money or reputation on the line. Those are different disciplines.
We ran a four-level emergency shutdown drill on our agent fleet. Two levels passed clean. Two exposed gaps that would have burned us in production.